Sana Bella has the following policies:
*In order to schedule your appointment and guarantee your time slot, we MUST have a valid credit card on file for you. WE CAN NOT HOLD YOUR APPOINTMENT TIME WITHOUT THIS INFORMATION. We apologize for any inconvenience this may cause you.
-Please note that you may pay in any method of your choosing at the time of the appointment. All information given is strictly confidential and is only used if you fail to adhere to our cancellation policy as stated below.
*Any cancellation notice given 12 hours or less of the original appointment time will be charged the full appointment cost. Any notice given longer than 12 hours but still less than the required 24 hours will be charged half of the appointment cost. -The ONLY exception to this is for same day appointments, in which case a 2 hour notice is required or the full appointment cost will be charged.
*Due to the time it takes to properly wax an area, if you arrive 15 minutes or more late to your wax appointment, you will be considered a no show and you will be charged for the full price of the appointment. Regardless of whether you show up you will need to reschedule. So PLEASE don't be late!!